R Policy

Refund policy

Refund Policy

Once delivered, your order will not be eligible for any refund service except in cases of special issues. We guarantee the validity of all products before delivery to protect your rights and interests. If there is a problem with the product you purchased, please contact us within 24 hours.

After confirming that the issue with the order was caused by us, we promise to provide a full refund or a partial refund, depending on the situation. The refund will be returned to your payment account within 7-15 working days. Any refund is initiated by New Top Top Electronics & Games.

Any prepaid game or gift card that has already been redeemed will not be refunded under any circumstances.